Case study · AI agent on n8n · USA

An AI recruiting agent that books interviews on its own

A US security services company was losing recruiter time to the same steps for every applicant: write, screen, find a slot. We built an AI agent on n8n that does all three. Now the interview simply appears in the right office's calendar.

All case studies
Illustration, AI-generated.
Client
a US security services company hiring across many offices
Service
AI agent development, n8n automation
Channels
SMS and email
Built on
n8n, the client's applicant CRM and calendars
Status
live with real applicants

The situation

Security companies hire all the time. Officers move on, new sites open, and every office needs people.

For this client, each new applicant meant the same manual loop. Someone had to text or email them, ask the screening questions, check the answers and find a time that suited the right office.

Applicants do not wait long. And recruiters spent their day chasing people instead of meeting the ones who fit.

Every office needs people, and every applicant needs a first contact.
Every office needs people, and every applicant needs a first contact. Illustration, AI-generated.

Why they came to us

We already ran the company's phone line. Our AI voice agents take incident calls from their officers across time zones.

When hiring became the bottleneck, they came back to us with it.

AI voice agents for the same company

What we built

An AI recruiting agent on n8n that runs the whole conversation, from the first message to a booked interview.

  1. 01Reach

    When a new applicant lands in the CRM, the agent writes first.

  2. 02Screen

    It asks the screening questions one by one and understands free-text answers, not just buttons.

  3. 03Book

    It offers the open slots and books the interview in the calendar of the right person at the right office.

  4. 04Record

    Every message, screening result, stage and booked interview goes back to the CRM.

The agent texts first, screens and offers open slots.
The agent texts first, screens and offers open slots. Illustration, AI-generated.
How it works: a new applicant lands in the CRM, the agent reaches out by text or email one channel at a time, screens with questions one by one, books an open slot with the right person at the right office, and writes everything back to the CRM.
The conversation

A conversation, not a form

The agent asks the screening questions one by one, understands free-text answers and offers the slots that are open.

The messages here are demo data. Real candidates and their answers stay private.

Talk to us about your hiring
SMS · Recruiting agent
AgentHi Sam, thanks for applying. Two minutes for three quick questions?
SamSure
AgentDo you hold a valid guard license?
SamYes, since 2021
AgentGreat. Thursday 10:00 or Friday 14:00 for the interview?
SamThursday
Interview booked in the CRM

The details that make it work

  • One conversation, one channel at a time. Only a phone number means text, only an email means email, and with both the agent texts first.
  • Wherever the applicant replies, the conversation continues there. Nobody gets the same message on two channels.
  • An email that bounces continues by text. Unsubscribing from email also stops the texts.
  • The CRM stays the source of truth. The agent keeps only its working state: the step of the conversation and the open slots.

Results

The agent works with real applicants.

Several hundredapplicants handled so far
About 30%screened out at the pre-screen, before anyone spent time on them
About 30interviews booked straight into office calendars

Nobody on the client's side calls, checks or chats with applicants anymore. They open the calendar and see an interview with a candidate who already fits.

Interviews land straight in the right office's calendar.
Interviews land straight in the right office's calendar. Illustration, AI-generated.
Results: several hundred applicants handled, about 30% screened out, about 30 interviews booked into office calendars.

Timeline

  1. SeptemberCRM access and scope, main n8n workflow
  2. Octobertesting, email added as a second channel
  3. Thenlive with real applicants
“production-ready n8n automations, Retell AI voice agents, custom API integrations”
Client review on Upwork, 5.0

Hiring at volume and still doing first contact by hand?

We start with a fixed-price pilot from $1,000: one role or one office, checked on your real applicants.

Book a call about your process
Your process

Hiring at volume and still doing first contact by hand?

Tell us in two lines. We'll reply with how an agent would take it over and what the first step would cost.

  • A fixed-price first step, from $1,000
  • Half at the start, half after we check it on your data
  • NDA on request
  • [email protected]Vitaliy, CEO
  • Vesivärava tn 50-201, 10152 Tallinn, EstoniaHead and development office

By sending, you agree to our Privacy Policy.