Owlab privacy policy

This Privacy Policy explains what information is collected by Owlab OÜ (hereinafter “Owlab”) when you visit the Owlab.Group website (hereinafter “the website”), visit any related websites (hereinafter “subdomains”), use any other services provided by Owlab, or communicate with us by any means including by email, phone, messenger, or any other medium.

This Privacy Policy explains how you can control the information we collect, how this information will be used, and how to contact us.

This document describes how we protect your personal data.
1. Who collects data about you

Your data is collected by Owlab and is not used by or shared with anyone not mentioned in this Privacy Policy. If you have any questions, comments, or requests related to data collection or this policy, please contact us at [email protected] .

2. What data we collect about you
2.1 When you contact us

We collect data that you submit through the contact form on our website or that you disclose to us by other means such as orally (over a call) or in writing (in an email or other text message). We collect your full name, email address, phone number, and any additional information you provide.

2.2 When you subscribe to our updates

When you subscribe to our updates via the blog, we collect the email address you provide and your subscription preferences.

2.3 When you apply for a job

When you apply to join our team, we collect information from your CV and any additional information you provide us by any written or oral means.

2.4 Data that is automatically collected when you visit the website and subdomains
2.4.1 Data collected by third-party services

Our website and its subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns, including publicly available contact information associated with visitors and the names of companies with which visitors are associated. To collect this data, we use Google Analytics, Pipedrive. We use this data to pursue our legitimate business interests, including detecting the most relevant prospects and/or prospective companies and personalizing our marketing efforts to provide users with personalized content and improve their experience on our website.

Google Analytics provides us with information about user behavior such as platforms and browsers used to access the website and subdomains, pages visited on the website and subdomains, the region from which a visitor is accessing the website and subdomains, how a visitor accesses our website and subdomains (e.g. via search engines, referring pages, or direct visits), and other behavioral information.

This information is processed strictly anonymously. You can find more detailed information about how Google uses information from sites and apps that use its services athttps://policies.google.com/technologies/partner-sites. Pipedrive gives us information about referring pages of those who have filled out the contact form on the website, including the paths of these users on the website. You can find more detailed information about Pipedrive’s GDPR compliance athttps://support.pipedrive.com/hc/en-us/articles/360000335129-Pipedrive-and-GDPR.

2.4.2 Cookies

We use cookies to personalize our service and to improve the experience on our website and subdomains.

3. How we use your personal data
3.1 For contacting you

We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.

3.2 For establishing business relationships

If you are an existing Owlab client or we reasonably believe that you might want to be our client, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.

3.3 For providing you with information

If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.

3.4 For automated processing

If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.

4. Third parties
4.1 Third-party services

Your data may be transferred to third-party services including Google Analytics, Pipedrive all of which comply with the GDPR and other laws and regulations. The privacy policies of these services can be found at the following links:

4.2 Subcontractors

Your data may also be transferred to subcontractors. During this process, data may be transferred to parties located in countries outside the EU that are not bound by EU data protection regulations (for example, to parties in Ukraine). However, to protect your data, we always sign contracts with our subcontractors that contain provisions for the protection of user data.

5. How to withdraw your consent for collecting, processing, and using your data

You have the right to withdraw consent for collecting, processing, and using your data at any time by sending an email to [email protected] . If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button in any email or by just replying with a request to unsubscribe.

6. How long your data is stored for

Your data will be stored until the moment you withdraw your consent or our business relationship is broken off, whichever happens later.

7. Your rights as a data subject
7.1 Right to access

You have the right to find out what data is being collected and processed, how it is being used, for how long it is being stored, if your data has been transferred to any third parties, and how you can withdraw your consent for data collection, processing, and use.

7.2 Right to rectification

You have the right to ask that we rectify inaccurate personal data. Taking into account the purposes of data processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

7.3 Right to erasure

You have the right to obtain from us the erasure of your personal data when this personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, when you withdraw your consent on which the processing was based, or when your data is processed illegally.

7.4 Right to restrict processing

You have the right to restrict us from processing your data if:

— you contest the accuracy of your personal data; in this case, we shall not process your data for a period sufficient for us to verify the accuracy of the personal data;

— the processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead;

— your personal data is no longer needed for the purposes of processing but is still required by you for the establishment, exercise, or defense of legal claims;

— you object to processing your personal data on grounds related to your particular situation; in this case, we only have the right to process your personal data if we provide legitimate grounds for processing it that are more compelling than your grounds for not processing.

8. How you can raise a complaint

You can raise a complaint be sending an email to [email protected].

9. Privacy Policy updates

We will update this Privacy Policy from time to time. Updates may be in response to changes to existing law or changes to security standards and best practices for third-party services or tools that we use. We will update this Privacy Policy as we consider it necessary.

Why we use cookies and other tracking technologies?

We use cookies (data relating to you which may include personal identifiers and browsing activity) to make your experience better. To personalize your choice and learn more click here to adjust your preferences Cookie Notice.

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.
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We'd like to set Non-Necessary cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.