AI agents that run your business processes

Owlab builds AI agents, voice agents first, plus AI automation and AI products.

See our AI agents
Example processes · a service businessBooking, escalation, verification and quality control, handled by AI agents.
Estonian companyTeam in Ukraine and the EUSince 201215 people140+ projects
Most asked

What clients ask us for most

Pick the one that sounds like your week. The first step starts at $1,000.

Voice agent

“We miss calls after hours”

A voice receptionist that answers every call, books the slot and hands urgent calls to a person.

Built for a pet care platform in AustraliaThis is what I need
Illustration, AI-generated.
What we build

AI agents first, and the systems around them

01 · AI voice agents

A call comes in. The report is already filed.

Phone agents that answer calls, take incidents, dispatch and route calls, including keypad (DTMF) flows.

For a US security services company, officers call the incident line from any time zone. The agent knows the caller by number, takes who, where and what, files the report and texts back the incident number.

See our voice agents
Incident line · AI agent
CallerHi, I need to report an incident at the north gate.
AgentI have you as the night officer at Site 214. What happened?
Caller matched in the site directory
CallerA broken barrier. Nobody is hurt.
Structured report filed
SMS sent with the incident number
02 · AI agents over SMS and email

A new applicant. The interview booked, nobody chasing.

Agents that contact people by SMS and email, pre-screen them and book the next step in your CRM.

Our recruiting agent on n8n texts and emails new applicants, asks the screening questions and books the interview in the CRM.

Read the case
SMS · Recruiting agent
AgentHi Sam, thanks for applying. Two minutes for three quick questions?
SamSure
AgentDo you hold a valid guard license?
SamYes, since 2021
AgentGreat. Thursday 10:00 or Friday 14:00 for the interview?
SamThursday
Interview booked in the CRM
03 · n8n workflows and AI integrations

Data from many places, sorted by AI, landing in your systems.

Multi-step n8n workflows that collect data from many sources, classify it with AI and write it to your systems.

AI-powered integrations connect the systems you already use, so your team works from one clean table instead of many sources.

Read the n8n case
n8n · Inbound leadsActive
1 item1 item2 items1 item1 item1 itemGmail TriggerOn new emailWebhookWebsite formAI AgentClassify and extractClaudeChat modelSwitchBy intentPipedriveCreate dealSalesforceUpdate contactGmailSend reply
1 item1 item2 items1 item1 item1 itemGmail TriggerOn new emailWebhookWebsite formAI AgentClassify and extractClaudeChat modelSwitchBy intentPipedriveCreate dealSalesforceUpdate contactGmailSend reply
  • Gmail Trigger: new email
  • Webhook: website form
  • AI Agent: intent and fields extracted
  • Switch: routed to three branches
  • Pipedrive, Salesforce and Gmail updated
04 · AI products, websites and apps

From the first version to the app in your customers’ hands.

AI startup products from the first version, plus the websites and mobile apps around them.

Since 2012 we have shipped 140+ projects. One team owns the whole system: the agent, the automation, the website, the app and the integrations between them.

See product work
AI feature
Shipped: web, iOS and Android
From real calls

What breaks on a real phone line, and how we handle it

Barge-in

The caller cuts in mid-sentence. Interruptions are part of the flow, not an error.

Latency

The agent speaks during every tool call. A nightly n8n sync brought one contact lookup down to about a second.

Keypad (DTMF)

A wrong key gets a short reply, not a dead end. No key means the call continues by voice.

Handoff into your CRM

The agent never announces a save before it happens.

Tuning after launch

Changes go live on a parallel number, with the previous agent kept as a rollback.

The full breakdown
From real projects

Agents we built for real businesses

Security services · USAVoice

Incident intake

Officers call in from any time zone. The agent matches sites and people across thousands of records during the call, files a structured report and texts the caller the incident number.

Cloud phone company · EuropeVoice

Support receptionist

On the company's own SIP trunk. It verifies the caller by voice, answers from 200+ Help Center articles and works with Zendesk tickets.

Pet care platform · AustraliaVoice

Booking receptionist

A receptionist that books stays at pet care facilities.

Security services · USASMS and email

Recruiting agent on n8n

Contacts applicants by SMS and email, pre-screens them and books the interview in the CRM.

See how each call moves through the system
How we start

A small first step, checked on your data

  1. 1

    A short call

    About your process and what the agent should take over.

  2. 2
    First step from$1,000

    The first step is a small, fixed-price piece: a pilot, a first stage or one module.

  3. 3

    Half and half

    You pay half at the start and half after we check it on your data.

  4. 4

    Your code

    You own the code and IP when the project is completed.

  5. 5

    NDA

    We sign an NDA on request and share project details only with your approval.

Book a call about your process
Vitaliy Antoshchenko
Who you work with

Vitaliy Antoshchenko

Founder and CEO

“I founded Owlab in 2012. I take the first call about your process and agree with you how we'll check the result.”

Book a call with Vitaliy
Clients

What clients said

5.0 on Clutch25 reviewsTop Rated on UpworkAgency profile
  • Video review
    “They helped us build this in three weeks. It works perfectly.”
    Paul BenigeriCo-Founder and CEO, Archive
    Read the case
  • 5.0
    “Owlab really stood out from others on this platform by going above and beyond to understand my requirements and propose solutions before they were even engaged. … They took my solution from a home built AI to an enterprise grade solution, ready for customer use.”
    Tahlia H.Founder, pet care platform, Australia · Jul 2026
    Read on Upwork
  • 5.0
    “He helped us build production-ready n8n automations, Retell AI voice agents, custom API integrations, and AI-powered workflows that significantly improved our operational efficiency. … I highly recommend him for any automation, AI integration, or backend workflow project.”
    Karim K.Security services company, USA · Jul 2026
    Read on Upwork
  • 5.0
    “He made sure he took the time to understand every detail about my needs and then took the time to follow up with a mock up and a conceptual proposal.”
    Client, AI consultationJul 2026
    Read on Upwork
  • 5.0
    “Vitaliy understood the problem immediately, proposed the right approach, and built exactly what I needed. … The communication was clear, the work was fast, and the final result did exactly what I hoped.”
    Client, browser automationJun 2026
    Read on Upwork
  • 5.0
    “Quick turnaround and solid execution on our website updates. Vitaliy and the team made everything smooth and easy. Looking forward to more work together.”
    Johnny N.Website updates · Jun 2026
    Read on Upwork
  • 5.0
    “Great, first class experience. Thank you for working with me to get this right.”
    Ron T.AI image alt texts · May 2026
    Read on Upwork
  • Owlab has managed to understand a highly complex idea to develop a perfectly integrated system, which has received high praises throughout the testing process. The team has expert communication skills, takes initiative to suggest ideas, and works quickly to deliver on time.
    Seth LeonardSeth LeonardFounder at OttoQuant
    Read the case
  • We are still working on the project, approaching the launching date in 2022. They are quick to respond with excellent skills and competitive prices. The company adapted to the customer needs and delivered high-quality software. Any misunderstanding have been solved quickly, so has been pleasure to work with them.
    Priit VimbergPriit VimbergFounder & CTO, Campy
    Read the case
  • Vitaliy had done excellent, very professional work, and has delivered results on time and on budget. He and his team have been instrumental in designing and creating our UX and UI for a high tech SaaS platform, and I would strongly recommend him to anyone looking for similar services.
    Tobias ReiterTobias ReiterCo-Founder and CEO of VIEBEG
    Read the case
  • We are very happy with the services provided and see Owlab as our long-term technical partner. They are a communicative partner, have been accessible to accommodate questions in the workflow. Their cost-effectiveness, honesty, and professionalism have been impressive throughout the engagement.
    Ott OjametsOtt OjametsCEO at SPEAKLY
    Read the case
  • I’m an entrepreneur and I designed a project management system that I wanted to build. I’ve known Vitaliy for a few years and knew that his team could complete the project for me. We worked together to design a comprehensive solution that met all of my requirements. The speed of development was great.
    Richard NesbittRichard NesbittFounder, Koala Desk
    Read the case

Awards and recognition

Ranked AI Voice Agencies on AI Agency Radar 2026

Ranked 2026

AI Voice Agencies on AI Agency Radar

25 REVIEWS

Top rated

5.0 from 25 client reviews on Clutch

Top Rated

Agency profile on Upwork

GoodFirms

4.9 on GoodFirms

27 client reviews

DesignRush

Listed on DesignRush

AI agency profile

The Manifest

Listed on The Manifest

Company profile and reviews

DOU

Team in Ukraine

Company page on DOU

Design portfolio

UI and UX work on Behance

Your process

Which process takes your team the most time?

Tell us in two lines. We'll reply with how an agent would take it over and what the first step would cost.

  • A fixed-price first step, from $1,000
  • Half at the start, half after we check it on your data
  • NDA on request

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Case studies

AI agents and automations at work

All case studies