Chatbot Development for Your Business
Our team connects your business software to all the world’s messaging channels to create more human customer experience.
Chatbot Development
It doesn’t matter if you use mainly Facebook Messenger, Viber, Whatsapp, WeChat or something else (or even all of them?), our team can create your business prefect custom solutions how these messaging platforms can bring in more clients and revenue. If you are interested, check below what you can win from having chatbot.
What can Chatbots do for your Business?
- Communicate with customers at key trigger points
- Personalised, real-time messaging at scale - upcoming events, alerts, follow ups. Everything in one place and automated.
- Automated, scalable social decisioning capability
- Generate revenue and reduce costs - keep systems automated as robots will keep clients engaged and happy. In long term they become repetitive customers and their Life Time Value rises which is every business’ dream (more profit).
- Enhance customer experience and branding
- Improve Customer Engagement
- Ease of Access
- Chat Bots make it easy for customers to reach you since you are on their chat applications. No need to download a new app.
- Boost your Sales
- Brands that use chatbots are able to gain new insights due to better customer engagement, resulting in better sales
What can chatbots exactly do based on your business:
- E-commerce
- Product info and purchase advice
- Recommendations based on history and browsing data
- Remind to pay for the cart to ship products on time
- Hospitality and travel
- Replies to FAQ’s
- Different languages, able to serve more customers at the same time, more profitability
- Cost effective in terms of communication and replying to inquiries
- Call Centres
- Can handle more issues than human and available 24/7
- Lead generator and hands them over to the team leader who can distribute them to salespeople
- Combination of human and robots can result in high efficiency and professionally handled requests
- Healthcare
- Quick medical advice, free of cost without booking time for the appointment
- Schedule appointments, handle prescriptions
- Great patient engagement
- Manufacturing
- Inventory and supply chain handling
- Great platform between employee and chatbot. Bot can provide data about current standings in inventory, what to purchase etc
- Notifications about upcoming deliveries
- Finance
- Payment automation
- Manage accounts
- Engage with financial advisor, check expenses and savings etc
Nobody wants to download an app for a 1-day event or to receive once-a-week notifications. For these infrequent interactions, chatbots are the perfect interface. We make chatbots that are intuitive to use, personalized with your brand's identity. Chatbots don't have to be robotic.
With more than five billion messaging app accounts worldwide and a growing fleet of voice assistants, the way we communicate—with businesses, technology and each other—has fundamentally changed. Businesses know they need to be wherever customers are and customers are ready to chat with businesses in a more convenient and personal way.
But managing conversations across countless disconnected channels and their ever-changing APIs is frustratingly complex. And it’s only getting harder.